Shipping & Delivery
Orders are shipped from Marts 17th. As a newly established business occasional delays may occur as we optimize our operations. We appreciate your patience and support
Delivery times may vary depending on your location.
At the moment, we only ship to countries within the European Union (EU) and the United Kingdom (UK).
We do not offer international shipping outside these regions at this time.
Customers are responsible for any customs duties or taxes on international orders.
Returns & Refunds
You may return unused items within 30 days of receipt for a full refund or exchange.
Customers are responsible for the cost of return shipping.
We recommend using a trackable shipping service, as we cannot be held responsible for lost packages.
Items must be returned in their original condition with all tags attached.
Contact us at thenive@outlook.dk to initiate a return.